I cannot sign in
Check that the email address is correct, then look for the newest EverestPass sign-in code. Codes expire after 10 minutes and can only be used once. Check spam or junk if the message is missing.
EVERESTPASS SUPPORT
How can we help?
Get help with signing in, the Chrome extension, credentials, approved Tasks, or agent connections.
support@everestpass.comThe extension is not connecting
Reopen the extension and use its refresh control. Confirm that Chrome is online and that the newest EverestPass version is enabled at chrome://extensions.
A credential is not working
Verify that the credential is active and approved for the correct Agent and Task. If the provider key changed, rotate it in the Vault. Never send a provider key to EverestPass support.
An Agent or Task is blocked
Check the Agent status, Task expiry, approved actions, budget, and Credential entitlement. Owners can pause, resume, or revoke access from the extension at any time.
Report a security issue
Email support@everestpass.com with the subject “Security report.” Include the extension version and steps to reproduce, but never include an API key, OTP, session token, or other secret.
CONTACT
Email support
Still need help?
Tell us what happened, which Agent runtime you use, and your EverestPass extension version.